Call our office. You don't need to be certain it's serious—that's what we're here to help you determine. We'll ask a few questions about your symptoms and tell you exactly what to do next, including whether you should come in right away.
Not sure if it's serious? That's okay—call us and we'll figure it out together.
Emergency Eye Care In Henrico
Experiencing an Eye Emergency in Richmond, VA?
Frequently Asked Questions
Yes. When scheduling allows, we make every effort to see patients experiencing urgent eye problems the same day. Walk-in patients may also be accommodated—calling ahead helps us prepare for your arrival and get you the right care as quickly as possible.
Yes, please call us. Something in the eye can scratch the cornea or cause infection if not handled carefully. We'll walk you through what to do immediately, and let you know if you need to come in for an evaluation.
You're not overreacting, and you don't have to figure that out on your own. If something feels wrong with your eyes or your vision, call us. We'll listen to your symptoms and give you honest guidance. Some conditions are time-sensitive, and getting an answer quickly is always the right move.
When You Should Call Our Office
If something doesn't feel right with your eyes or vision, trust that instinct. You don't need to be certain it's an emergency—that's our job to help you determine. When you call, we'll ask about your symptoms and let you know how quickly you should be seen.
Reach out to us as soon as possible if you're experiencing any of the following:
- Sudden changes or loss of vision
- Eye pain
- Flashes of light or new floaters
- A scratched eye
- Something stuck in your eye
- A red or swollen eye
- An eye injury
- Chemical exposure to the eye
And if your symptoms aren't on this list but something still feels off—call us anyway. It's always better to check. Our team is here to help you figure out the right next step, not to make you feel like you're overreacting.
Here's What Happens When You Call Us
We know that when something is wrong with your eyes, uncertainty makes everything worse. So here's exactly what to expect when you reach out to us—no guessing, no waiting, no wondering what to do next.
We'll Listen First
When you call, we won't rush you. We'll take a few minutes to ask about your symptoms, how long you've been experiencing them, and how they feel right now. You don't need to know the medical terms—just tell us what's going on.
We'll Tell You What to Do Next
Based on what you describe, we'll give you clear, specific guidance. If you need to be seen right away, we'll get you in. When scheduling allows, we offer same-day emergency appointments and may accommodate walk-in patients. You won't be left wondering what your next step should be.
Prompt Care Can Protect Your Vision
Some eye conditions, sudden vision changes, eye injuries, and persistent pain can become more serious if left untreated. Getting care quickly gives our eye doctors the opportunity to identify the cause and start the right treatment before the problem worsens. You don't have to wait to find out if it's serious. That's what we're here for.
Emergency Eye Care in Richmond, VA: Available During Office Hours
Dr. Clifford Roffis & Associates provides emergency eye care in Richmond, VA during regular office hours for a wide range of urgent eye concerns.
Our priority is simple: help you get the care you need as quickly as possible, while making sure you feel supported and informed every step of the way. Eye emergencies are stressful enough—navigating your care shouldn't add to that stress.